Shipping Policy
Last updated: 28 July, 2024
This Shipping Policy outlines how we handle the shipping and delivery of your orders.
Processing Time
Orders placed before 20:00 CET on business days are typically processed and shipped the same day. Orders placed after this time or on weekends/holidays will be processed on the next business day.
Shipping Methods
We offer standard shipping to most countries. Shipping costs and delivery times vary by location and are calculated at checkout.
Delivery Times
Delivery typically takes 1-10 business days, depending on your location and the shipping method selected.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can also track your order through our website.
International Shipping
We ship to most countries worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
Damaged Items
If your order arrives damaged, please contact us immediately with photos of the damage. We will work with you to resolve the issue.
Lost Packages
If your package appears to be lost, please contact us and we will investigate with the shipping carrier.
Contact Information
For shipping-related questions, please contact us at:
contact@orientalisamsterdam.com+31 6 31 204 926